Cancellation of Order before Dispatch
The Company hereby informs User that User's receipt of an electronic or other form of order confirmation does not signify the Company's acceptance of User's order, nor does it constitute confirmation of the Company's offer to sell. The Company reserves the right at any time after receipt of User's order to accept or decline User's order for any reason. The Company further reserves the right any time after receipt of User's order, after prior notice to User, to supply less than the quantity User ordered of any item. User's order will be deemed accepted by the Company upon shipment of products or performance of services that User has ordered as indicated by the Company's servers. Title to goods and all risk of loss passes to User upon delivery to the common carrier. The Company may require additional verifications or information before accepting any order.
Cancellation Policy for Store Pick Up Service
The order for purchase of the Products placed by the User using the Store Pick Up Service can be cancelled by the User at the Store on approval by the Store manager on the sole condition that the User makes a fresh purchase at the Store. Further, the amount paid by the User for the cancelled order will be refunded to the User after deduction of Two (2%) Percent cancellation fee.
Exchange / Replacement for Home Delivery after Dispatch of Products (Only in case of defective, damage and dead on arrival or what you have got is different from what you have ordered)
The User will be bound by the return policy of the Company and shall not hold the Company liable for any loss that she/ he may incur due to cancellation of the order.
Store Pick-up or Non- Replaceable Products -
Certain products shall not be replaceable or exchangeable such as
It is expressly provided that if any Store Pick-up Replaceable Products are not available with the Store, the money shall be refunded to the User in accordance with the Refund Policy of the Company as set out herein.
In case of any escalation of customer service enquiries with regards to defects in products or complaints with services you are free to contact our grievance officer at the below address
NAME : Santosh Sangishetty
EMAIL ADDRESS : firstname.lastname@example.org
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